Helpful Info

Welcome to the Helpful Info page of East Plaines Weathering CO. Here, we provide important policies and information to help you better understand our business services. Our main goal here is to ensure transparency and trust with our customers.

Email & Customer Service 

Please allow 1-3 business days for us to respond to any of your emails. We will do everything in our power to make things right if you aren't satisfied with your order.

Shipping

All orders are shipped out with USPS services. I will send you an invoice when product is done with shipping included!

Refunds 

We don't accept refunds once the model is complete. We will send you photos and updates on the model so during that work phase we ask you tell us if you want any changes before payment is received.